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ISO发布揭示企业成功秘诀的新标准

发布时间: 2018-05-15 11:19:05   审校:睿智   浏览次数:
来源:https://www.iso.org/news/ref2275.html  

虽然企业寿命较以往相比总体缩减,仍有一些企业历经数百年而不倒。企业如何在这个日新月异的世界维持下去?这份最新发布的标准旨在对此提供帮助。

根据《2018年企业寿命预测》1),到2027年,标准普尔500指数(S&P 500)指的是全球500家大公司发行的505支股票,总市值至少为61亿美元,平均寿命只有12年。新技术的冲击、经济动荡、竞争对手的破坏以及未能合理预测并应对未来挑战将是这些公司倒闭的关键

因素。

刚刚发布的ISO 9004质量管理——组织质量——实现可持续成功的指南披露了一些全球最长寿企业的秘诀,以帮助其他企业应对此类挑战并优化绩效。

制定该项标准的ISO委员会秘书查尔斯·科里(Charles Corrie)表示,该项标准的目的是帮助企业不仅能够生存,还要实现“持续的成功”。

他说:“企业经营失败往往归因于未能有效应对市场变化、竞争或是新技术。”

“ISO 9004借助全球一些成功企业的策略、经验和最佳实践,为其他各种规模和模式的企业提供指南,包括如何预测未来挑战及实现更优绩效。”

本标准是旧版ISO 9004:2009的修订版,通过释放企业质量管理体系的最大潜能,帮助企业提升总体绩效。

该项标准还将在企业的视野、使命、文化与价值观等更宽泛的语境之中论述如何部署调整策略、政策与目标,以此帮助企业符合ISO 9001(质量管理体系),更上一层楼。

ISO 9004是由ISO/TC 176质量管理与质量保证技术委员会分技术委员会(SC2)质量体系委员会制定,其秘书处由ISO英国成员BSI承担。

 

Secrets of business success in new ISO standard

 

The average lifespan of businesses is shrinking, yet some have been around for hundreds of years. How to stay afloat in a rapidly changing world? A newly published standard aims to help.

By 2027, the average company on the Standard & Poor’s 500 Index (S&P 500) – an index of 505 stocks issued by 500 large companies with market capitalizations of at least USD 6.1 billion – will last just 12 years, according to the 2018 Corporate Longevity Forecast1). New technologies, economic shocks, disruptive competitors and failure to adequately anticipate and prepare for future challenges are the key reasons cited for their demise.

The freshly published ISO 9004Quality management – Quality of an organization – Guidance to achieve sustained success, divulges the secrets and strategies of some of the longest lasting businesses around the world to help other organizations prepare for such challenges, optimizing their performance at the same time.

Charles Corrie, Secretary of the ISO committee that developed the standard, said it is about helping organizations not only survive, but achieve “sustained success”.

“Often business failure is due to not adapting to changes in the market, competition or new technologies effectively,” he said.

“ISO 9004 draws on the strategies, best practice and experience of some of the most successful businesses around the world to provide guidance for any business, regardless of size or genre. This includes how to anticipate future challenges and how to achieve a higher level of performance along the way.”

The standard is a revised version of ISO 9004:2009, building on previous guidance to help organizations improve their overall performance by releasing the full potential of their quality management system.

It will help organizations move to the next level beyond ISO 9001 (quality management systems) by addressing topics such as the alignment and deployment of strategy, policy and objectives within the broader context of the organization’s vision, mission, values and culture.

ISO 9004 was developed by technical committee ISO/TC 176Quality management and quality assurance, subcommittee SC 2, Quality systems, whose secretariat is held by BSI, ISO’s member for the UK.

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