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BSI修订关于私人调查员的英国标准,有助于区分专业人员与诈骗犯

发布时间: 2019-01-07 10:30:43   审校:睿智  

英国标准协会(BSI)修订了规定调查服务的规程(BS 10200)。

早在2012年,民政事务专责委员会对私人调查员的职业及该行业缺乏监管的风险状况进行调查。为推动和支持这一政策,BSI于2013年发布了BS 102000,旨在指导调查员在开展调查活动之前如何证明他们具有必要的能力和方法。

今年,BSI召集了安全领域的专家对BS 102000进行了全面修订,使其符合最新的技术发展;从而使私人调查部门以外的更多用户能够接受调查,如人力资源部门、公司管理部门和内部调查部门。调查活动发生在诸多实践中,如监视、犯罪、诈骗、安全调查、个人背景调查、保险、计算机和取证等。

对该标准的复审和修订考量了以下若干因素:越来越多地使用复杂的监视技术,数据挖掘和越来越多地依赖于社交媒体,从而提取信息。该项标准还为调查服务如何采取适宜的行为措施、管理、人员配备和业务问责等提出指导建议。

BS 102000专门用于提供各种程序以帮助调查人员遵守行业最佳规程,同时它还提请注意案件管理程序、数据处理、法规章程以及适用于职工的规程等。由于私人调查员在工作过程中需要进行证据收集,他们还需要了解反“诱捕”法规以及“人权法”提供的相关保护措施,以便开展调查和采访。

该项标准还就组织如何证明自身具备提供服务的经济实力与运作资源,以及被起诉时能依法提供保障提出建议。

BSI管理与韧性部门负责人Anne Hayes说:“现在,任何人都能声称自己是调查员,能随意而轻松地向他人索取他们想要的东西并获取其机密信息”。鉴于此,通过遵守本规程中强调的建议,值得信赖的专业调查人员、服务提供商和信息获取专家能够与骗子区分开来,进而保护自身利益。

制定该标准的委员会由行业协会专家、安全专家、学术界、监管机构、政府和消费者构成。

BSI revises British Standard for private investigators: helping distinguish professionals from rogue operators

BSI, the business standards company, has revised its code of practice for the provision of investigative services (BS 102000).

Back in 2012, the Home Affairs Select Committee conducted an enquiry into the role of private investigators, and the risks associated with the lack of regulation in this particular sector. To support this policy, BSI published BS 102000 in 2013, to direct any investigator in how to demonstrate that they have the necessary competence and approach before conducting such activities.

This year BSI convened experts from across the security sector to assist in a thorough revision of BS 102000, to bring it in line with recent technological developments; thus accommodating a wider audience of users outside of the private investigators sector who undertake investigations, such as Human Resources, corporate governance and in-house investigation departments. Investigative activity occurs in many operations: surveillance, criminal, fraud, security clearance and personal background checking, insurance, computer and forensics.

The review, and subsequent revision of the standard, has taken several factors into consideration: an increase in the use of more sophisticated surveillance technologies, data mining and an ever-increasing reliance on social media, for extracting information.  It also provides recommendations regarding the appropriate conduct, management, staffing and operational accountability for the provision of investigative services.

BS 102000 is specifically designed to provide a broad set of procedures to assist any investigative provider in adhering to industry best practice. It also draws attention to case management procedures, data handling and the regulations as well as the employment practices applicable to the investigation. As Private Investigators need to collect evidence in the course of their work, they now also need to be aware of the rules against ‘entrapment’ and the protections offered under the Human Rights Act, when seeking to conduct investigations and interviews.

This standard also recommends how an organization can demonstrate that it has the financial and operational resources available to provide the services being offered, also that it is competent and provides recourse in the event of a complaint.

Anne Hayes, Head of Governance and Resilience at BSI, said: “It is still possible today for anyone to simply claim that they are an investigator, charge you what they want and gain access to your confidential information. Therefore, it is in the interest of the trustworthy professionals, service providers and procurement specialists, to be able to differentiate themselves from the rogue operators, by conforming to the recommendations highlighted in this revised code of practice.

The standard was developed within a committee comprising a number of experts from industry associations, security specialists, academia, regulators, government and consumers. 


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