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BSI 发布协作业务关系国际重要标准

发布时间: 2017-05-04 14:50:46   审校:睿智   浏览次数:

英国标准协会(BSI)推出了ISO 44001:《协作业务关系管理体系——要求与框架》。新版国际标准替代了BS 11000,并对与其他组织或组织之间的协作关系的识别、发展和管理提供指导。

ISO 44001重点解决组织管理体系的问题,为组织建立管理体系提供框架,并为特定或个别的组织关系提供运作流程规定。

该标准还对两个或两个以上的组织如何高效合作提供指导,充分考虑到管理体系适应双方活动的必要性。组织间的文化差异对构成协作提出挑战,该标准也涉及到此问题,以确保组织有恰当的标准,通过协作方法为利益相关方带来更多利益。

新版ISO 44001与其前身BS 11000具有连续性;事实上,BS 11000的主要要求已被保留,以确保关注关系开发的发展性质。ISO 44001采用高层综合结构(HLS)——与所有管理体系标准采用相同的术语、定义、标题和文字——便于实现多个管理体系的统一。

ISO 44001更加关注能力和表现,并更多考虑供应链和扩展企业的影响,强调了高级管理人员责任(SERs)的重要性。

该标准适用于各种规模的公私组织机构,从大型跨国公司和政府组织,到非营利组织和小型企业,都可适用。企业可以将ISO 44001应用于多个层面:应用程序(包括操作单位、操作部门、单个项目或程序、兼并和收购);以及单一关系(包括与联盟、合作伙伴、客户和合资企业的一对一关系)。

该标准对建筑、交通、国防和设施管理等领域中建立长期合作的组织尤为相关。

BSI可持续市场开发与服务部的主管David Fatscher表示:“协作业务关系已经证明能为不同规模的组织带来巨大效益,提高竞争力、提升业绩并且增加企业价值。

“个体之间的合作十分常见,但组织间的协作更为复杂,需要截然不同的知识和技能。本标准旨在精确满足以上需求。”

 

Landmark international standard for collaborative business relationships launched

BSI, the British standards company, has launched ISO 44001: Collaborative business relationship management systems – requirements and frameworks. The new international standard replaces BS 11000, and provides guidance for identifying, developing and managing collaborative relationships with or between organizations.

ISO 44001 addresses the management system of an organization, and provides a framework for how organizations can establish a management system, as well as the operational process requirements for specific or individual organizational relationship engagement.

The standard also provides guidance on how effective collaboration requires two or more organizations to work well together, with the necessity that a management system needs to accommodate the activities of both parties. Differing cultures in organizations, and the challenges this can pose to synergy, is covered in the standard to ensure organizations have the right template to deliver enhanced benefit to stakeholders through collaborative approaches.

There is continuity with the new ISO 44001 and its predecessor, BS 11000; indeed, the key requirements from BS 11000 have been retained to ensure the focus on the evolving nature of a relationships’ development. ISO 44001 uses a high level structure (HLS) – featuring terms, definitions, headings and text common to all management system standards – allowing easier integration when implementing multiple management systems. 

ISO 44001 also has an increased focus on competence and behaviours and a need to consider the implications of the supply chain and extended enterprise, as well as an emphasis on the importance of Senior Executives Responsible (SERs).

The standard is applicable to private and public organizations of all sizes, from large multinational corporations and government organizations, to non-profit organizations and small businesses. A business, for example, could comply with ISO 44001 on several different levels: a single application (including operating unit, operating division, single project or programme, or mergers and acquisitions); and an individual relationship (including one-to-one relationships, alliance, partnership, business customers, and joint ventures).

The standard is likely to be particularly relevant to organizations in long term contracts in areas such as construction, transportation, defence, and facilities management.

David Fatscher, Head of Market Development for Sustainability and Services at BSI, said: “Collaborative business relationships have been shown to deliver a wide range of benefits for organizations of all sizes, enhancing their competitiveness and performance whilst adding value.

“Collaboration between individuals is commonplace, but collaboration between organizations is more complex and demands different knowledge and skills. This standard is aimed precisely at meeting those needs.”

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